Unlimited Members & Support!
$49 Monthly Access or Save 5% for 1 YR for only $558.60
Unlimited Members / Users & Support. Responsive & Mobile friendly, no need for a separate limited app.
Just 2.5¢/MSG for SMS Texts
Send outbound texts @ 2.5¢/msg segment (160 characters).
Send Mass eMail $0.001 per email addy per blast
Blast our your next enews, bulletin, or update with ease!
Mass All Call @ just 3.5¢ / call / min
Send automated phone calls of pre-recorded messages to your members. Another industry leading price here as almost every provider offering this service is above $0.04. No contracts, no minimums.
Stripe's payment processing rates of 0.8% / ACH Debit TRX. 2.9% + 30¢ / CARD TRX. CustomerHarmony just charges an additional 0.3% + 30¢ / TRX to use our system regardless of type! Accept online payments for fees, registrations, dues, loans, bills, or your online store. The use of the online store does require a one time non-refundable setup / activation fee of $250.
What is does the Access Fee cover?
Monthly Texting Cost
Monthly eMails Cost
This is an a la carte item that is charged based on last month's usage. It resets the same as texting does above. eMails are per sent email out of our system and that could be from the Mass Mail module or from Form Notifications that you've setup. On mass sending, we'll srub your lists on sending to ensure we remove duplicates.
Monthly Payments Cost
This is an a la carte item that is charged based on last month's usage. It resets the same as the texting and email counters do above. We track the number of times a successful payment is made anywhere in your account (online donations, tithes, registration forms, etc) and we take that qty and multiply it by $0.30. We then track the total number of payments received for the current billing month and multiply that 0.3%. The result of these two fees are your CustomerHarmony payment processing fees. Stripe processing fees are additonal to this cost.
Billing Invoices & Terms
Your monthly invoice for usage based items generates on your account's reset day. Invoices are due on receipt and a late fee of 10% will apply beyond 10 days. Invoices are emailed to the account owner, as well as, the secondary billing contact email if you have one setup in your account settings. Your access fee should be debited via Stripe automatically on its monthly or yearly subscription day.
We hate hounding anyone for bill payment, and we'll work with you on a case by case basis should the need arise. For legal reasons, we must state that we have the right to turn your account off after 30 days of failed or non-payment for any invoice sent or mothly access auto charge with Stripe. Keep in mind when this happens, no user will be able to login and a warning message about a "Billing Issue - Contact your Account Owner" will be displayed. This is to alleviate us getting bombarded with support requests for users that can't login for uknown reasons.