I see you offer a Subscribe Now. Is this a free trial and if so how does it work? Open

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Pretty simple. You'll sign up for an account, and we'll be in touch asap with your login credentials to get started. During this time we'll help "move you in". We want to ensure you're setup for success so we'll be hand holding you a bit during this time.

We've already seen our competitiors try to match functionality within weeks of us posting announcements about our innovations, so we want to be sure accounts that are created are legit interested congregations and not competitors. Because of this, we do go ahead and charge you for your access fee as it helps weed out the spammers and those that just want to match us automatically. We've also found that congregations who jump on board are ready to start using the system within days and not weeks. Therefore, no reason to limit anything or put you in a 'trial mode'.

We're confident in our system and our support, however, if you decide during your first month that you are not satisifed with our system, we'll refund the monthly or yearly access fee you paid. If you took avantage of the 5% savings by paying yearly, we'll still refund that. We may ask you a few questions just to better our system or processes, but we won't try to sales dance with you, offer you lower costs, etc. 

You'll still be responsible for any charges incurred beyond the access fee for the a la carte items (texting, mass mail, and Stripe payment processing). Those charges, if applicable, will be deducted from your access fee paid amount and if you have a credit, it will be refunded to you. If you still have a balance, an invoice will be generated and sent to you.

Again, our hope is the system works so well and that our partnership will be so strong, we'll be together for years to come!

Posted 1 year ago
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